Privacy Policy
Effective date: 31 July 2026
Last updated: 31 July 2026
Polaris Shipping Lines LLP and its associated companies (“Polaris,” “we,” “our,” or “us”) respect your privacy. This Privacy Policy explains how we collect, use, store, and protect information through the Polaris website, enquiry services, and Polaris Connector.
Information We Collect
We may collect information that you provide through our website, email, enquiry forms, and connected services, including:
- Name and company name
- Email address and telephone number
- Shipment and quotation details
- Business contact information
- Communications sent to Polaris
- Technical information such as browser, device, IP address, cookies, and website usage data
Polaris Connector and LinkedIn
Polaris Connector may connect to LinkedIn through LinkedIn’s OAuth authorization process.
After receiving explicit authorization, Polaris Connector may access:
- Basic LinkedIn account information
- LinkedIn member or organization identifiers
- LinkedIn Pages administered by the authorized user
- Permissions necessary to prepare and publish approved content
Polaris Connector uses this information only to provide authorized social-media publishing and page-management functions.
Polaris Connector will not:
- Publish content without authorization
- Sell or rent LinkedIn member information
- Use LinkedIn information for unrelated advertising
- Share LinkedIn credentials with unauthorized parties
- Request a user’s LinkedIn password
Content publishing will use an approval-based workflow wherever supported.
How We Use Information
We may use collected information to:
- Respond to shipment enquiries and quotation requests
- Provide freight-forwarding and logistics services
- Maintain customer and business-contact records
- Operate and improve the Polaris website and connector
- Publish authorized content to connected social-media accounts
- Protect our systems and prevent misuse
- Meet contractual, regulatory, and legal obligations
Cookies and Analytics
Our website may use cookies and services such as Google Site Kit, Microsoft Clarity, website forms, security tools, and live-chat services. These technologies help us understand website usage, improve performance, respond to enquiries, and protect the website.
Users may manage cookies through the available cookie controls or their browser settings.
Data Storage and Security
We apply reasonable administrative and technical safeguards to protect personal and business information. OAuth credentials and access tokens are stored securely and are not intentionally exposed through public pages or client-side code.
No electronic storage or transmission method can be guaranteed to be completely secure.
Data Sharing
We may share information only when necessary with:
- Authorized Polaris personnel and associated companies
- Technology and service providers supporting our operations
- Shipping lines and logistics partners needed to process an enquiry or shipment
- Government or regulatory authorities when legally required
We do not sell personal information.
Data Retention
Information is retained only for as long as reasonably necessary to provide services, maintain business records, fulfil legal obligations, resolve disputes, and protect our legitimate interests.
Revoking LinkedIn Access
Users may revoke Polaris Connector’s access through their LinkedIn account settings. Revoking access prevents future API activity but may not automatically delete information that must be retained for legal or legitimate business purposes.
Your Rights and Data-Deletion Requests
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request that Polaris disconnect a linked account and delete stored connector information where legally permitted.
Send requests to:
Email: cs@polgrps.com
Website: https://polarislines.com/
Please include sufficient information for us to identify and process your request.
External Links
Our website and communications may contain links to LinkedIn and other third-party services. Their independent privacy policies govern information processed directly by those services.
Changes to This Policy
We may update this Privacy Policy when our services, legal obligations, or technology change. The revised version will be published on this page with an updated date.
Contact Us
For questions about this Privacy Policy or Polaris Connector, contact:
Polaris Shipping Lines LLP
Email: cs@polgrps.com
Website: https://polarislines.com/